How are we doing?
We would welcome your views on the service we provide, and any suggestions for improvement. We have a secure patient suggestion box available in the waiting area for general comments or you can email us at D-ICB.Witheridge@nhs.net.
Friends and Family Test Results - Would you recommend the surgery to your friends and family?
October 2024
Very likely = 207
Somewhat likely = 17
Neither likely or Unlikely = 11
Somewhat Unlikely = 4
Very Unlikely = 5
"Professional and kind experience with all staff"
"I really appreciate the care we get, the team at the practice are excellent."
"The staff are always friendly and helpful. They listen to concerns , give advice and explain clearly what follow up treatment or further investigations are required."
September 2024
Very Likely = 162
Somewhat Likely = 11
Neither Likely or Unlikely = 3
Somewhat Unlikely = 3
Very Unlikely = 2
Comments
"The receptionist and the doctor were absolutely lovely, professional and caring"
"All worked to time. received good reminders. Care was very professional"
"Friendly and welcoming staff"
December 2024
Very Likely = 232
Somewhat Likely = 10
Neither Likely or Unlikely = 6
Somewhat Unlikely = 4
Very Unlikely = 10
Comments:
"Everyone at the surgery is polite and professional. Just went in for a consultation with GP but in addition was given my flu and pneumonia jabs"
"I felt the doctor listened carefully and sympathetically to my concerns and outlined a plan of action to address them. He was pleasant and polite and I felt I was looked after well"
"Love the team at Morchard bishop always friendly and efficient."
Take the Friends and Family Test
Care Quality Commission Report for Mid Devon Medical Practice